![]() ![]() ![]() Once the independent brand receives the returned item(s) a refund will be issued to your original payment method.Please drop off your return or have it collected within 1 week of requesting the returns label to make sure the label remains valid and to comply with our policy.See the returns portal or the email you receive with your label to find your nearest drop off point and for instructions on how to book a collection.Include the packing slip inside your return and please pack your order carefully to prevent damage in transit.If so, please sign it and ensure this is also attached to the outside of the package. If you are returning the order internationally a commercial invoice may be supplied.You will receive two copies of the label, one should be attached to the outside of the package and the other, titled ‘waybill doc’, should be handed to the courier.If you wish to return items from multiple brands, you will need to download a label for each delivery and ensure that the correct label is attached to each package.Returns will require label(s) and documents to be printed prior to collection or drop-off you will need access to a printer.Visit our RETURNS PORTAL within 14 days of delivery to access your free returns label.To qualify for free returns, you should request your free returns label from our RETURNS PORTAL within 14 days of receiving the delivery.įor your return to be accepted, the item must be received back to the independent brand within 28 days of when it was first received by you. For all orders placed via Wolf & Badger, returns are free of charge anywhere in the world for a full refund so long as they comply with our returns policy. ![]()
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